Director of Revenue Operations

US Remote

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Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. 

The Finance Team focuses on the long-term profitability and the growth of Feedzai. They are a high-performing team with a healthy work-life balance. Their four main objectives are to: Optimize our systems, close and report out timely and accurately,  actively collaborate and partner with the business, prioritize, and invest in employees. In addition, the Finance Team ensures that Feedzai can lean in, try new things, and discover our potential by enabling development and product differentiation. Join Us! 


We are seeking a highly motivated, experienced and data driven Revenue Operations Director with a strong background in Enterprise SaaS companies, preferably within the financial services sector. This key role will report directly to the VP of Revenue Strategy and Operations and work closely with Revenue Global Leadership Team and regional leaders. The Revenue Operations team owns forecast accuracy, runs the sales processes and frameworks, ensures an efficient end-to-end GTM execution from Marketing to Customer Success Management team, and designs and executes commission plans. The ideal candidate will have a deep understanding of the unique challenges and dynamics of the  financial services enterprise SaaS industry.

Your day to day:

  • Own and manage revenue forecasting processes, ensuring accurate and timely forecasting across regions.
  • Monitor and analyze sales performance metrics and provide insights to drive continuous improvement and revenue growth.
  • Develop and implement streamlined sales processes and frameworks to standardize and optimize GTM operations.
  • Drive end-to-end execution of the GTM strategy, collaborating with Marketing, Sales, Product and other teams to ensure a seamless customer journey.
  • Coordinate and drive SKO and QBRs organization
  • Collaborate with cross-functional teams to identify revenue growth opportunities and drive revenue initiatives within the financial services sector.
  • Design and implement effective commission plans to incentivize and motivate the sales team, aligned with business objectives and revenue targets.

You Have & You Know-how:

  • Bachelor's degree in Business Administration, Finance, or a related field. 
  • Minimum of 4 years of experience leading Revenue/Sales Operations teams or related role in Enterprise SaaS companies, specifically within the financial services sector.
  • Strong expertise in revenue planning, sales process optimization and analytics, within the financial services SaaS industry.
  • Proven success in driving revenue growth and operational efficiency improvements in the enterprise financial services sector.
  • Experience designing and executing commission plans for sales teams in the context of financial services SaaS.
  • Excellent analytical, problem-solving, and project management skills.
  • Advanced proficiency in CRM and sales/marketing systems, as well as revenue analytics platforms.
  • Ability to collaborate and communicate effectively with cross-functional teams, senior executives, and regional leaders.
  • Detail-oriented, self-motivated, and able to work independently in a dynamic environment.

Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies. 

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